gatewaylanguagesMedical Translation Servicesgatewaylanguages

We are first and foremost a medical interpretation and translation company. This is our passion.  We assist HMOs, private hospitals, outpatient clinics, pharmaceutical companies, medical device manufacturers, biotech firms, and medical research organizations in providing precise medical language services to ensure proper patient care with clear communication. In an industry where one mistranslated or misinterpreted word can mean the difference between life and death and a large unforeseen lawsuit, Gateway Languages delivers impeccable services to the medical industry.

Onsite, Over-the-Phone, Video Remote Medical Interpretation Services

Conversations between patient and physician are confidential and critical to the patient’s health. Our certified interpreters to bridge the language gap between your medical staff and your patients. Utilizing a medical interpreter promotes patient communication and safety, breaking down language barriers and reducing the risks associated with misdiagnosis, medication error, or any other potential malpractice situation. For medical facilities, it is also mandated by Title VI (Prohibition Against National Origin Discrimination Affecting Limited English Speakers) of the Civil Rights Act, which is further supported by the ACA Section 1557 (Ensuring Meaningful Access for Individuals with Limited English Proficiency).

Although onsite interpreting has classically been the preferred way for receiving interpretation services, both for the provider as well as the patient, over-the-phone interpreting has been and continues to be a great alternative to onsite interpreting in geographically isolated places where larger immigrant populations reside. OPI (Over-the-Phone) interpreting is also utilized successfully for those patients that speak more rare languages that aren’t supported by a local demand for interpreters of that language.

Our VRI system Kirii™ delivers a virtual interpreter instantly at the push of a button by cellphone, tablet, ipad, or computer. As opposed to having to be tethered to a landline phone, with Kirii™ you can travel freely around the clinic rooms, travel to different destinations in the facility, without having to hang up with the interpreter. The interpreter will be able to see the provider and patient, and continue the conversation and medical care without interruption. This also saves time and money that onsite interpreting may incur by anywhere between 35%-70%. It is an advantage over OPI  in that body language and facial expressions can be detected by the interpreter to render the most faithful translation of the message to the other party.

Quality Control

Our OPI and VRI  services are quality controlled and performed by certified, professional interpreters that have at least 5 years of experience in medical interpreting. We also have a rigorous 60 hour certification process. There are another 300 hours of courses continued training that we have all medical interpreters take periodically. Calls are monitored periodically and interpreters are evaluated and critiqued during quarterly reviews to maintain a high level of interpretation quality.

Medical Document Translation Services

A patient’s PHI is HIPAA protected, and our global translation team assures the confidentiality of all of your medical translation projects. When your facility needs a document to be translated, our Gateway Languages team delivers timely and precise medical document translation in over 200 languages. Here are some examples of types of documents that we see regularly:


  • Protocols
  • Clinical trial results
  • Contacts
  • Technical training
  • Data sheets
  • Adverse events
  • Case studies
  • Dossiers
  • Instructions for use (IFU)
  • Informed consent forms
  • Medical product descriptions
  • Package inserts
  • Labels
  • Patient information
  • Questionnaires
  • Regulatory documents
  • Audit forms
  • Rating scales
  • Manuals
  • Reports and scientific journal articles

Why Choose Gateway Languages for Medical Translation Services?

  • Precise Medical Translations
  • On Time, Meeting any Deadline
  • Affordable Pricing and Tiered Discounted Volume Rates

Find out why medical facilities around the globe turn to us for their medical translation needs. Contact Gateway Languages for a quote today.

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